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    GreenPeach

    Privacy Policy

    Your privacy is important to us. We're committed to protecting your personal information.

    Last Updated: February 2026

    1. Introduction

    This Privacy Policy describes how GreenPeach ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website at greenpeach.com (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

    2. Information We Collect

    We collect several types of information to provide and improve our service to you:

    Personal Information

    This includes information you provide when you create an account, place an order, or contact us:

    • Name and contact information (email address, phone number)
    • Shipping and billing addresses
    • Payment information (processed securely through our payment processor)
    • Order history and preferences
    • Account credentials

    Usage Data

    Information about how you use our Site:

    • Pages visited and time spent on site
    • Products viewed and search queries
    • Device information (browser type, IP address, operating system)
    • Referral source and clickstream data

    Cookies and Tracking Technologies

    We use cookies and similar technologies to collect information about your browsing activity, remember your preferences, and improve your experience on our Site.

    Our cookies fall into two categories:

    • Analytics — Google Analytics, Microsoft Clarity, and Hotjar help us understand how visitors use our site.
    • Marketing — Facebook Pixel, Google Ads, and Google Tag Manager help us measure the effectiveness of our advertising.

    You can manage these preferences at any time using the "Cookie Preferences" or "Do Not Sell My Information" link in our website footer.

    3. SMS/Text Messaging

    When you provide your mobile phone number and opt-in to receive text messages from us, we collect and use your phone number to send you transactional and promotional text messages as described below:

    Opt-In and Consent

    By providing your phone number and checking the SMS opt-in box during checkout or newsletter signup, you consent to receive:

    • Order confirmations and shipping updates
    • Welcome messages with promotional offers
    • Exclusive deals and promotions (if you opt-in)
    • Account notifications and service updates

    Message Frequency

    Message frequency varies. You may receive up to 4-6 marketing messages per month, plus transactional messages related to your orders.

    SMS Service Provider

    We use Twilio, a third-party SMS service provider, to send text messages. Your phone number and message data may be shared with Twilio for this purpose. Twilio is required to protect your information and use it only to provide SMS services.

    Opt-Out

    You can opt-out of receiving text messages at any time by texting STOP to any message you receive from us. You will receive a confirmation message that you've been unsubscribed. After opting out, you will not receive further messages unless you re-subscribe. You can also text HELP for assistance.

    Costs and Data Rates

    Message and data rates may apply based on your mobile carrier's plan. We do not charge for text messages, but your carrier may apply standard messaging rates. Please consult your mobile service carrier for details.

    4. How We Use Your Information

    We use your information for the following purposes:

    • Order Processing: To process and fulfill your orders, including payment processing, shipping, and delivery confirmations.
    • Customer Support: To provide customer service, respond to your inquiries, and resolve issues.
    • Account Management: To create and manage your account, including order history and saved preferences.
    • Site Improvement: To analyze usage patterns and improve our website, products, and services.
    • Marketing Communications: To send you promotional emails, newsletters, and special offers (if you opt-in).
    • Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights.

    5. Information Sharing and Disclosure

    We do not sell your personal information. We may share your information with third parties only in the following circumstances:

    • Service Providers: We work with third-party companies that assist us in operating our business (e.g., payment processors like Stripe, shipping carriers like USPS/UPS/FedEx, email service providers like Resend, SMS service providers like Twilio). These providers are obligated to protect your information and use it only for the services they provide to us.
    • Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
    • Protection of Rights: To protect our rights, property, or safety, or that of our users or the public.

    6. Your Rights and Choices

    You have the following rights regarding your personal information:

    Access and Update

    You can access and update your account information at any time by logging into your account.

    Delete Your Account

    You have the right to request deletion of your personal information. Contact us at info@greenpeach.com to request account deletion.

    Marketing Opt-Out

    You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails. To opt-out of SMS messages, text STOP to any message you receive from us.

    Cookie Preferences

    You can manage your cookie preferences at any time using the "Cookie Preferences" link in our website footer, or the "Do Not Sell My Information" link. This allows you to opt out of analytics and/or marketing cookies directly on our site.

    7. Data Security

    We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using SSL encryption for data transmission, secure payment processing through Stripe, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    8. Children's Privacy

    Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

    9. International Users

    Our Site is operated from the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our Site, you consent to the transfer of your information to the United States.

    10. Changes to This Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the new Privacy Policy.

    11. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

    Email: info@greenpeach.com

    Phone: 800-291-1219

    Mail:
    GreenPeach
    2477 E. Orangethorpe Ave.
    Fullerton, CA 92831
    USA